Frequently asked questions
Placing orders on-line:
Does Brevan have a minimum order policy?
Yes, the minimum order for domestic orders is $50.00. International orders minimum order is $100.00
Should the product viewed on-line not have pricing, what steps must I take to obtain pricing?
Simply fill out a Quote form and submit to the noted email address. Your price will arrive before the completion of a 24 hour work cycle.
How will I know my order was received and actioned?
Customers placing orders with Brevan receive an email confirming the receipt and all details of the order, upon review.
Can I place scheduled orders, etc. online?
Yes, you may place any quantity. Our system provides for the scheduling of backorders and partial shipments as well… you will receive an email detailing backorder information
Does Brevan accept payment with credit cards?
Yes, all popular cards are accepted. Your credit card will not be charged until the product is shipped.
International customers’ orders may be subject to wiring payments with a $25.00 processing fee.
Freight and shipping information:
Will I be responsible for freight charges?
All associated shipping costs will be added to your invoice upon shipping. You may provide your prepaid freight account to Brevan at time of placing order on-line, as well.
After placing my order on-line, when would I expect it to ship?
All in stock orders will be shipped within 24 hours. International orders may require wiring activities which could provide for a two to three day shipping window.
Upon request, you will receive a tracking number which will contain estimated time of arrival data.